DivorcePlus LLC Accessibility Statement
Last Modified: August 2, 2026
DivorcePlus LLC is committed to making our website, mobile application, and booking platform usable by everyone, including people with disabilities. This statement describes what we are doing, where we currently fall short, and how to reach a person if something does not work for you.
Table of Contents
- Our Commitment
- Conformance Target
- What We Do
- Assistive Technology and Browser Compatibility
- The Accessibility Menu
- Known Limitations
- Third-Party Content
- Report a Barrier or Request Assistance
- Request an Alternative Format
- Formal Complaints
- Assessment and Review
- Contact Us
1. Our Commitment
We believe everyone has the right to use online services with dignity, equality, comfort, and independence. Divorce is difficult enough without a website that fights you.
We treat accessibility as ongoing work rather than a finished project. As we add features to the Site, the App, and the booking and video conferencing platform, we build accessibility into them, and when we get it wrong we fix it.
2. Conformance Target
Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium.
WCAG 2.2 Level AA is the standard most commonly referenced in United States disability access enforcement, including under the Americans with Disabilities Act.
We describe this as a target, not a certification. We are not claiming that every page of every property meets every success criterion at every moment. Sites change constantly, third-party content is outside our control, and honest assessment finds issues. Section 6 lists what we currently know about.
3. What We Do
Structure and semantics. Pages use proper heading hierarchy, landmark regions, real list markup, and data tables with header cells, so screen reader users can navigate by structure instead of reading everything in order.
Keyboard access. Interactive elements are reachable and operable with a keyboard alone, with a visible focus indicator showing where you are.
Text and contrast. We aim for a contrast ratio of at least 4.5:1 for body text and 3:1 for large text and interface components, and pages remain usable when text is resized to 200 percent.
Images. Meaningful images carry alternative text; decorative images are marked so screen readers skip them.
Forms. Fields have programmatically associated labels, and errors identify the field and explain how to fix it rather than only turning it red.
Video sessions. The booking flow and video interface are built with keyboard operability and screen reader labeling in mind. If you need a specific accommodation for a session, tell us and we will work with you and your coach.
Documents. Where we publish PDFs, we work toward tagged, readable versions. Where a PDF is not accessible, we will provide the content in another format on request. See Section 9.
Plain language. Our legal documents are written in shorter sentences and sentence case rather than dense blocks of capital letters, because all-caps text is harder to read and is handled inconsistently by screen readers.
4. Assistive Technology and Browser Compatibility
We design for current versions of Chrome, Safari, Firefox, and Edge, used with common assistive technology including screen readers such as JAWS, NVDA, VoiceOver, and TalkBack, screen magnification, speech input, and switch access.
Very old browsers and unsupported operating systems may not work correctly. If you rely on a specific configuration and something breaks, tell us what you are using and we will try to reproduce it.
5. The Accessibility Menu
Divorceplus.com makes available the UserWay Website Accessibility Widget, which offers on-page adjustments such as text sizing, contrast changes, link highlighting, and reading guides.
Open it by pressing the Tab key when a page first loads, or by selecting the accessibility icon in the corner of the page. Allow a moment for it to finish loading.
An accessibility widget is a supplement, not a substitute. A widget layered on top of a page cannot fix underlying markup, and we do not treat its presence as evidence that our site conforms to WCAG. The work described in Section 3 is what actually determines whether this site is usable, and that is where our effort goes. If the widget helps you, use it. If it does not, Section 8 tells you how to reach us directly.
6. Known Limitations
We would rather tell you what does not work than let you discover it:
Older blog posts and articles. Some content published before our current standards took effect may have images without alternative text, headings used for visual styling rather than structure, or insufficient contrast in embedded graphics. We are working through the archive.
State forms and court documents. DIY divorce forms are produced by state courts and other government bodies. Many are scanned or untagged PDFs we did not create and cannot modify. We link to the official source and will help you obtain content in another format on request.
Third-party embeds. Social media widgets, embedded video, and content served by outside providers may not meet our standards. See Section 7.
Coach-supplied content. Coach profile photographs, biographies, and uploaded materials are submitted by independent professionals. We provide guidance and require alternative text where our forms allow it, but we do not control what they write.
Complex tables. Some comparison and reference tables are dense on small screens. They scroll horizontally within their own container rather than reflowing.
If you hit a barrier that is not on this list, please tell us. That is how the list gets shorter.
7. Third-Party Content
Our Site and platform include content and functionality from other companies, including payment processing by Stripe, video infrastructure, analytics, and embedded social media. We do not control the accessibility of third-party content, though we do consider accessibility when selecting vendors and raise issues with them when we find them.
If a third-party component blocks you from completing something on DivorcePlus, contact us and we will find another way to get it done for you.
8. Report a Barrier or Request Assistance
If any part of DivorcePlus is difficult or impossible for you to use, we want to hear about it, and we will help you get what you needed in the meantime.
Email: accessibility@divorceplus.com Phone: +1 (504) 913-1635 Mail: DivorcePlus LLC, 700 Camp Street, New Orleans, LA 70130, Attn: Accessibility
What helps us fix it faster: the page address, what you were trying to do, what happened instead, and the browser, device, and assistive technology you were using. Any detail is better than none, so send what you have.
Our commitment: we acknowledge accessibility reports within 3 business days and give you an assessment and a plan within 10 business days. If a fix will take longer, we will tell you why and offer a way to accomplish the task in the meantime.
9. Request an Alternative Format
If content on this Site is not accessible to you, we will provide it another way at no cost. That may mean an accessible document, a plain text version, a large print version, or a member of our team reading it to you or completing a form with you over the phone.
Request an alternative format at accessibility@divorceplus.com or by phone at the number above.
10. Formal Complaints
If you have reported a barrier and are not satisfied with our response, you may escalate in writing to:
DivorcePlus LLC c/o Richard G. Perque 700 Camp Street New Orleans, LA 70130
We will respond to written complaints within 30 days.
11. Assessment and Review
We evaluate accessibility through automated scanning of the Site and platform, manual keyboard and screen reader testing of primary user paths including account creation, coach search, booking, and joining a session, and review of accessibility feedback we receive.
We review this statement at least annually and whenever we make a significant change to the Site, the App, or the platform.
12. Contact Us
| Purpose | Contact |
|---|---|
| Accessibility barriers, assistance, alternative formats | accessibility@divorceplus.com |
| General support | support@divorceplus.com |
| Phone | +1 (504) 913-1635 |
| Written correspondence | DivorcePlus LLC, 700 Camp Street, New Orleans, LA 70130, Attn: Accessibility |
Last Modified: August 2, 2026
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